Frequently Asked Questions

Why do you offer multiple checking account options?
Can I have more that one type of checking account?
When are monthly fees assessed?
Why is the monthly fee for Essential Checking waived with eStatement enrollment?
What is Family Pass Plus?
Can I use my debit card to redeem deals instead of the Family Pass Plus app?

Why do you offer multiple checking account options?

We work hard to provide our members with exceptional value and to remain competitive with other offerings in the market. Our checking accounts provide valuable benefits and protection for our members.

Can I have more that one type of checking account?

Yes, you can have more than one type of checking account. Please note that any monthly fees will be assessed per checking account, not per member. So if you have 2 Epic Checking accounts, you will be charged a monthly fee of $5 for each account.

When are monthly fees assessed?

Monthly fees associated with the account you choose will be assessed on the first day of each month.

Why is the monthly fee for Essential Checking waived with eStatement enrollment?

The $2 monthly fee for Essential Checking is equivalent to what it costs us to send a paper statement to you each month. Industrial CU is committed to doing our part to keep Whatcom County green, and we strongly encourage all of our members to enroll in eStatements. Additionally, eStatements are delivered faster and are more secure than receiving a paper statement in the mail. For those reasons, we reward Essential Checking members enrolled in eStatements by waiving the monthly account fee.

What is Family Pass Plus?

Family Pass Plus offers over 360,000 local and national discounts on shopping, dining, travel and more. These discounts are available using a mobile app, making it easy to save money wherever you go. Family Pass Plus is a significantly improved version of Family Pass. Our partnership with BaZing allows us to greatly expand our discount network and provide you with an enhanced member experience.

Can I use my debit card to redeem deals instead of the Family Pass Plus app?

No. If you are taking advantage of Family Pass Plus by enrolling in Checking 360 or Epic Checking, you will need to use the Family Pass Plus app to redeem discounts. The mobile app allows you to track your savings, select favorite merchants and manage notifications about discounts near you.