Member Vs. Customer

What’s the difference between a Credit Union and a Bank? Check out this short video and the reasons below:

BANKS MAKE A PROFIT FROM THEIR CUSTOMERS. Credit unions exist to make the lives of their members just a little better. It’s that simple. At Industrial Credit Union, we’ll never treat you like a customer. That’s just one way we’re In Your Corner.

MEMBERS ARE OWNERS. As a member, you have a say in how things are run. You get an equal vote for our volunteer Board of Directors and Supervisory Committee regardless of how much you have on deposit. You can even run for election yourself. One member. One vote. That’s the credit union way.

MEMBERS GET MORE. We put people before profits. Period. For us, personalized service and one-on-one attention isn’t reserved just for our best members. And because we are locally owned and operated, you can be assured that character counts. We look beyond the numbers to do what’s right. A focus on the individual member allows credit unions across the U.S. to save consumers an estimated $6 billion dollars per year.

MEMBERS LEARN. Some financial institutions just try to sell you the “product of the month” whether it helps you or not. At Industrial Credit Union, we want to see you succeed in life, so we help you to make good decisions with your money. We’re here to help you, not to make a quick buck. When you succeed, we succeed.

MEMBERS SHARE. We also believe in caring for our neighbors. From our annual Community Food Drive to free pictures with Santa Claus, Industrial CU creates community. People helping people, it’s as simple as that.

MEMBERS ARE WELCOMING. Everyone should have a financial partner that they can count on. Industrial Credit Union welcomes you with open arms no matter how much you have on deposit, your credit history or whether you prefer banking in person or online. Our goal is to provide you with a lifetime of products and services to fit all your financial needs.