Phone

Industrial Credit Union Full Service Call Center: 360-734-2043

  • Monday-Friday: 9:00am-5:00pm
  • Saturday: 10:00am-2:00pm

MasterCard Debit Cards

Report Lost or Stolen Debit Card:

  • Toll Free (US only): 1-888-241-2510
  • Outside the US (Collect Call): 1-909-941-1398

Falcon Card Member Security:

  • Toll Free (US only): 1-888-241-2440
  • Outside the US: 1-909-941-1034

Visa Credit Cards

  • Visa Card Activation: 1-800-631-3197
  • Visa Platinum Customer Service: 1-855-378-2631
  • Visa Signature Customer Service: 1-855-378-2632

Report Lost or Stolen Visa Credit Card:

  • Toll Free (US Only): 1-800-449-7728
  • Outside the US (Collect Call): 1-727-299-2449

Visa Falcon Card Member Security:

  • Within the US: 1-888-918-7313
  • Outside the US: 1-727-299-2449