Phone

Industrial Credit Union Full Service Call Center: 360-734-2043

• Monday-Friday: 9:00am-5:00pm
• Saturday: 10:00am-2:00pm

MasterCard Debit Cards

Report Lost or Stolen Debit Card:

• Toll Free (US only): 1-888-241-2510
• Outside the US (Collect Call): 1-909-941-1398

Falcon Card Member Security:

• Toll Free (US only): 1-888-241-2440
• Outside the US: 1-909-941-1034

Visa Credit Cards

• Visa Card Activation: 1-800-631-3197
• Visa Platinum Customer Service: 1-855-378-2631
• Visa Signature Customer Service: 1-855-378-2632

Report Lost or Stolen Visa Credit Card:

• Toll Free (US Only): 1-800-449-7728
• Outside the US (Collect Call): 1-727-299-2449

Visa Falcon Card Member Security:

• Within the US: 1-888-918-7313
• Outside the US: 1-727-299-2449