Security Message: Recent news reports have publicized the “Heart Bleed” bug which could compromise sensitive data using OpenSSL. Our Online Banking provider, an experienced and reputable third party, does not use the OpenSSL version that is the source of the vulnerability.

We are keeping a close eye on the Heart Bleed bug and we wish to assure you that we are doing everything in our power to protect the safety of your personal information. If you have any questions, please don’t hesitate to contact us at (360)734-2043 or

Contact Us

Please do not include your account number, PIN number or any other non-public personal information in your email. We do not provide encryption for email and cannot ensure the security of the information that you transmit to us.

Member Service Representative (loan information, OnLine Banking assistance, etc.):



Board of Directors:

Full Service Call Center: 360-734-2043

Hours: Monday-Friday: 9:00am-5:30pm

PhoneLine 24-hour Automated Teller: 360-734-0420

Toll Free PhoneLine: 1-877-640-0420

PhoneLine Call Flow Chart (PDF)

Report Lost or Stolen Debit Card: 1-888-241-2510

Outside the U.S.: 1-909-941-1398 Collect Call

Falcon Card Member Security 1-888-241-2440

Outside the US: 1-909-941-1034

Industrial Credit Union
PO BOX 1767
Bellingham, WA 98227-1767

When mailing loan payments or deposits to the credit union please indicate the account and loan number to which the deposit will apply. For your security, please do not ever send cash.

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Federally insured by NCUA