Contact Us

Please do not include your account number, PIN number or any other non-public personal information in your email. We do not provide encryption for email and cannot ensure the security of the information that you transmit to us.

Member Service Representative (loan information, OnLine Banking assistance, etc.):



Board of Directors:

Full Service Call Center: 360-734-2043

Monday-Friday: 9:00am-5:00pm

Saturday: 10:00am-2:00pm

Report Lost or Stolen Debit Card: 1-888-241-2510

Outside the U.S.: 1-909-941-1398 Collect Call

Falcon Card Member Security: 1-888-241-2440

Outside the US: 1-909-941-1034

Visa Card Activation: 1-800-631-3197

Lost or Stolen Visa Credit Card: 1-800-449-7728

Visa Platinum Customer Service: 1-855-378-2631

Signature Visa Customer Service: 1-855-378-2632

Industrial Credit Union
PO BOX 1767
Bellingham, WA 98227-1767

When mailing loan payments or deposits to the credit union please indicate the account and loan number to which the deposit will apply. For your security, please do not ever send cash.

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Federally insured by NCUA