Contact Us

Please do not include your account number, PIN number or any other non-public personal information in your email. We do not provide encryption for email and cannot ensure the security of the information that you transmit to us.

Member Service Representative (loan information, OnLine Banking assistance, etc.): MSR@industrialcu.org

Marketing: Marketing@industrialcu.org

President/CEO: TSalstrom@industrialcu.org

Board of Directors: Board@industrialcu.org

Full Service Call Center: 360-734-2043

Hours: Monday-Friday: 9:00am-5:30pm

PhoneLine 24-hour Automated Teller: 360-734-0420

Toll Free PhoneLine: 1-877-640-0420

PhoneLine Call Flow Chart (PDF)

Report Lost or Stolen Debit Card: 1-888-241-2510

Outside the U.S.: 1-909-941-1398 Collect Call

Falcon Card Member Security 1-888-241-2440

Outside the US: 1-909-941-1034

Industrial Credit Union
PO BOX 1767
Bellingham, WA 98227-1767

When mailing loan payments or deposits to the credit union please indicate the account and loan number to which the deposit will apply. For your security, please do not ever send cash.

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Federally insured by NCUA